Brookmill Medical Centre

Our phone lines are open from 8:00am until 6:30pm

Appointments advice

We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice. This service is open from 10am – 2pm Monday – Friday

  • You can request a particular doctor or nurse  (so long as they’re working)
  • You can choose to be contacted by the surgery by telephone, secure message or video call
  • If we need to see you we will usually give you a face-to-face or video appointment the same day
  • Video consultations are provided by our own doctors through a secure link to your mobile, tablet or laptop for no extra charge
  • You can register for askmyGP now, without any paperwork

You can still pre-book appointments in advance, we also have same day appointments, appointments released 24 and 48 hours in advance too. If you prefer to phone, one of our receptionists will take a few details about your problem or request and then give you the appropriate advice.

askmyGP is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).

That’s it – simple and straightforward!

We are encouraging everyone who has access to a computer, smart phone or tablet to use askmyGP:

  • it saves you time
  • really ill patients don’t have to wait for urgent slots at the end of surgeries
  • GPs can manage their time more effectively, booking any follow-up appointments you might need and,
  • it stops the 8am rush for appointments as you can contact the practice at any time, and up to 5pm get a response, and be seen if needed the same day!

Date published: 8th October, 2014
Date last updated: 24th November, 2022